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Headquarters
1513 Viceroy Drive, Suite 1382, Dallas, TX 75235, United States
Phone
(888) 791-9697
Email
support@ahoydoc.com
FAQ
Questions About ahoyDoc
Quick answers to help you evaluate the healthcare OS for your practice
What is ahoyDoc, and how can it help my practice?
ahoyDoc is a healthcare operating system that brings admin work, patient-provider communication, and insurance workflows into one place so your team spends less time switching tools and more time on care.
Can we see ahoyDoc before committing?
Yes. Request a demo and we will walk you through Practice, Growth, or Enterprise based on how your clinic operates.
Which systems does ahoyDoc connect with?
ahoyDoc connects with partners like Epic, Google Calendar, Zoom, Availity, Waystar, and Tableau so clinical and operational tools stay aligned.
How long does setup take?
Most practices get a clear rollout plan during onboarding. Timeline depends on your integrations and team size, and our team helps you start with the workflows that matter first.
What kind of support do you offer?
All plans include email support. Growth and Enterprise plans get deeper onboarding help and priority support for multi-location or complex insurance workflows.
How do we get help during onboarding?
Our team helps you prioritize the first workflows to launch, maps your integrations, and trains staff so the practice can go live without disrupting care.
What support channels are available?
Email support is included on every plan. Growth and Enterprise customers also get priority response times and deeper help for multi location or complex insurance setups.
Can ahoyDoc train our front desk and clinical staff?
Yes. We offer role based walkthroughs so front desk, billing, and clinical teams learn the workflows they use every day.
What if we need help after go live?
Post launch support covers troubleshooting, new staff onboarding, and guidance as you expand into more insurance or messaging workflows.
Who do we contact for urgent issues?
Reach us at support@ahoydoc.com or (888) 791-9697. Enterprise plans include dedicated account support for critical operational issues.
How does ahoyDoc pricing work?
Practice is $299 per month, Growth is $599 per month, and Enterprise is custom based on locations, roles, and rollout needs.
Can we change plans later?
Yes. Most practices start on Practice or Growth and move up as they add providers, locations, or deeper insurance workflows.
Are there long term contracts?
Standard plans are billed monthly. Enterprise agreements can include custom terms based on your organization size and implementation scope.
What is included in each plan?
Practice covers core messaging, scheduling, and admin. Growth adds stronger insurance workflows and reporting. Enterprise adds advanced controls and dedicated support.
Who should we talk to about Enterprise pricing?
Book a consultation or request a demo and our team will scope Enterprise pricing around your locations, roles, and integration needs.